Processing time
3-5 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Our selection of live, rare String of Ruby Othonna Capensis succulent houseplants, ideal for enhancing your home decor and wall art. This exotic succulent serves as a distinctive and considerate gift for succulent enthusiasts.
The pink and yellow hues in Sedum morganianum 'Burro's Tail' are typically more pronounced when the plant is subjected to sunlight stress. This means that providing the succulent with bright but filtered sunlight as well as allowing it to experience some degree of stress, such as slightly drier soil conditions or controlled temperature variations, can encourage these colors to develop. However, please note that not all specimens will display these colors, and the intensity of the hues may vary depending on individual plant characteristics and environmental conditions.
This 'Burro's Tail' comes ready to display with a durable hanger, making it a fuss-free addition to your patio, balcony, or interior decor. Celebrated for its minimal care requirements, it's a fantastic choice for plant enthusiasts of all levels.
Product Details:
Plant: Sedum morganianum 'Burro's Tail'
Length: Approximately 6-8 inches from the top of the pot
Pot: Lightweight plastic nursery pot with built-in hanger
Soil: High-quality succulent potting mix
Care: Infrequent watering; bright to partial indirect sunlight
Shipping:
Securely packaged to arrive in excellent condition
It comes with detailed care instructions for a thriving plant
Sent with sustainable materials to protect your plant and the planet
Unboxing Instructions for Sedum Burro's Tail Hanging Succulent
Gently Remove Packaging:
Carefully open the box and remove any protective materials surrounding the succulent.
Inspect Plant: Check for any damage or stress caused during transit.
Handle Fallen Stems:
If any stems have fallen off, you can stick them either back into the soil of the same pot or start a new plant in a separate pot for propagation.
Leaves: Should you find any fallen leaves, do not worry. Simply lay them on the soil, and they will gradually begin to propagate.
Acclimatization: Allow the plant to sit in a shaded area for a day to acclimatize to the new environment.
Initial Watering: Water lightly if the soil feels dry.
Placement: Position in a spot with bright, indirect light.
Shipping Details
Packaging:
Securely wrapped in protective material and placed in a sturdy box to prevent movement.
Transit Care:
Labelled as 'Fragile' to ensure careful handling.
Delivery Timeframe:
Standard delivery within 5-7 business days.
Tracking Information: Provided via email upon dispatch.
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3-5 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Succulents are relatively low-maintenance. Ensure they get plenty of sunlight and allow the soil to dry out between watering. Detailed care instructions are included with your order.
Absolutely! We offer gift wrapping and can include a personalized note for any occasion, including Christmas. Just let us know your preferences during checkout.
If your plant arrives cold or appears damaged due to exposure to low temperatures, please bring it inside immediately and allow it to acclimate to room temperature. Avoid watering until the plant has warmed up and recovered. Please note that we cannot be responsible for damage caused by extreme weather conditions during transit, as we are not aware of the specific weather conditions at each location. We recommend that customers consider their local climate and shipping times when placing an order. If you have concerns about cold weather, please contact us before ordering, and we can discuss potential solutions, such as adding a heat pack or choosing priority shipping.
TLGSStore is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.
If your succulent arrives dead or significantly damaged, please contact us within 24 hours or as soon as you receive the order. We may request clear photos of the damaged plant and packaging to assess the situation. Depending on the circumstances, we will offer a replacement, a refund, or a suitable solution to address the issue.
In the rare event that your package gets lost or experiences significant delays during transit, please follow these steps:
1. Check the tracking information provided with your order.
2. If there's no clarity in the tracking information or if your package hasn't arrived within a reasonable time frame, contact us.
3. We will initiate an inquiry with the shipping carrier to locate your package and work with you to find a suitable resolution.
Yes, we do offer wholesale and bulk ordering for certain succulent varieties. Please reach out to us directly to discuss your specific needs.
If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.
Due to the nature of our items we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!
We take great care to provide detailed descriptions and accurate photos of each item so you know exactly what to expect. Due to the nature of live plants, there might be slight variations, but the overall appearance and quality will be as described. We strongly encourage you to read the entire description and browse all the photos provided in the listing before making a purchase. This will ensure that you have a clear understanding of what you will receive. If you have any concerns, feel free to reach out to us for clarification before buying.
Sep 16, 2024
Great seller, Awesome healthy plant. Packaging was excellent!!! Highly recommend. Thanks!
Julie LeMieux
Sep 11, 2024
The plant came a little beat up but the seller couldn’t pack it any better it’s the type of plant that is extremely fragile we will say she was extremely helpful getting the plant 🪴 into a better condition
john lopez
May 14, 2024
Very nice, very happy. Thank.
barnettchris42
Apr 16, 2024
I highly recommend this seller! She's very kind and will answer any questions or concerns you may have. She has gone above and beyond!
Paul Brann